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(765) 425-3500

FAQ

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Welcome to the Fuller & Mohler Heating & Air Conditioning FAQ page! We’re here to answer your most common questions about our services, maintenance tips, and more. If you don’t see your question listed here, feel free to contact us directly.

1. What areas do you serve??

We proudly serve homeowners and businesses in Anderson, Pendleton, Markleville, Middletown, and other surrounding communities within Madison County, Indiana. Our service area is designed to ensure quick response times and reliable service, so you don’t have to wait long for repairs or installations. If you’re located in a nearby area and aren’t sure if we can assist, give us a call at (765) 425-3500 or (765) 602-4403—we’re happy to help.

2. What services do you provide?

At Fuller & Mohler, we specialize in:

  • Heating Services: Furnace and heater installation, repair, and maintenance.

  • Cooling Services: Air conditioning installation, repair, and tune-ups.

  • HVAC Maintenance Plans: Regular checkups to keep your systems running efficiently year-round.

  • Indoor Air Quality Solutions: Air purifiers, humidifiers, and duct cleaning.

  • Emergency Repairs: 24/7 availability to handle unexpected breakdowns. Whether you’re looking to replace an outdated system or need a quick repair, we’ve got you covered with expert, reliable service.

3. Do you offer emergency HVAC services?

Yes! We understand that heating and cooling problems often happen at the worst times—like in the middle of the night or during extreme weather. That’s why we offer 24/7 emergency services. If your system suddenly breaks down, don’t hesitate to call us. Our technicians are on standby to restore your comfort as quickly as possible.

4. How often should I schedule HVAC maintenance?

We recommend scheduling maintenance twice a year:

  • Spring: To prepare your air conditioner for summer’s high temperatures.

  • Fall: To ensure your heating system is ready for winter’s cold weather. Routine maintenance helps identify potential issues before they become costly problems. It also extends the lifespan of your system, improves energy efficiency, and ensures your home stays comfortable year-round.

5. How do I know if I need to repair or replace my HVAC system?

Several factors can help you decide whether to repair or replace your system:

  • Age: If your HVAC system is over 10–15 years old, a replacement may be more cost-effective in the long run.

  • Frequent Repairs: If your HVAC system is over 10–15 years old, a replacement may be more cost-effective in the long run.

  • Performance Issues: If your home isn’t heating or cooling evenly, your system may not be operating efficiently.

  • Energy Bills: Older systems often use more energy, leading to higher utility bills. We’ll evaluate your system and provide honest advice. Our goal is to find the solution that works best for your budget and comfort needs.

6. What are the benefits of a new HVAC system?

Upgrading to a new HVAC system offers several advantages, including:

  • Energy Efficiency: Modern systems are designed to use less energy, which can significantly reduce your monthly utility bills.

  • Enhanced Comfort: Newer systems provide consistent temperatures and improved airflow.

  • Improved Air Quality: Many modern systems include advanced filtration to remove dust, allergens, and pollutants from your home.

  • Smart Technology: Many new units offer smart thermostats and remote control options for better convenience and energy management.

  • Reliability: Say goodbye to frequent breakdowns and expensive repairs.

7. What should I do if my furnace or AC stops working?

If your heating or cooling system suddenly stops working, follow these steps:

  • Check the Thermostat: Ensure it’s set to the correct mode (heat or cool) and the desired temperature.

  • Inspect the Circuit Breaker: If the breaker has tripped, reset it and see if the system starts.

  • Check the Air Filter: A clogged filter can cause your system to shut down. Replace it if needed. If these steps don’t resolve the issue, call us at (765) 425-3500 or (765) 602-4403. Our skilled technicians will quickly diagnose and fix the problem.

8. Do you offer financing for HVAC installations?

Yes, we understand that replacing or upgrading an HVAC system can be a significant investment. That’s why we offer flexible financing options to make it easier for you to afford the comfort you deserve. Whether you’re installing a new furnace, air conditioner, or both, our financing plans allow you to pay over time. Contact us to learn more about the available options.

9. What brands of HVAC equipment do you work with?

We service and repair all major brands of heating and cooling equipment. When it comes to new installations, we work with trusted, high-quality brands to ensure you get a reliable system that fits your needs and budget. If you have a specific brand preference, let us know, and we’ll do our best to accommodate your request.

10. How can I improve the air quality in my home?

Indoor air quality is essential for your health and comfort. To improve air quality:

  • Replace Air Filters: Change filters every 1–3 months, depending on usage.

  • Install Air Purifiers: These devices remove allergens, bacteria, and pollutants.

  • Schedule Duct Cleaning: Dust and debris can accumulate in ducts, affecting air quality.

  • Add a Humidifier or Dehumidifier: Maintain proper humidity levels for optimal comfort. Our team can recommend the best solutions to keep your home’s air clean and healthy.

11. Are your technicians licensed and insured?

Absolutely! All our technicians are fully licensed, bonded, and insured. We take pride in delivering professional, high-quality service while ensuring your peace of mind. You can trust us to handle your HVAC needs safely and efficiently.